This is the second article proper in a series introduced with It’s time to reclaim Servant Leadership. We’re looking at how, in the practical context of Lean-Agile transformation, we take Servant Leadership beyond “serve the team” or “unblock all the things and get out of the way”.
Strategy 2 in our white paper 6+1 Essential strategies for successful Lean-Agile transformation is called Needs-first, and it is perhaps the most radical of them all.
Not convinced? What if…
- Staffed accordingly, the exploration of needs becomes an ongoing activity (as opposed to something done “up front”), an integral part of a delivery process that is designed to align itself continually to the needs of all those it serves
- Requirements (the currency of old-school product development and project delivery) are routinely rejected if a clear connection to need cannot be established; a new and more humble language describing needs, potential solution options, and desired outcomes replaces the old
- There is clarity on which needs are and aren’t core to mission; this is revisited from time to time, reaffirming purpose
In your role as servant-leader, are you ready to help make this happen?