On Daniel Hulter’s recommendation I grabbed the audiobook edition of Adam Grant’s Think Again: The Power of Knowing What You Don’t Know (Penguin Audio, 2021). Loved it, highly recommended!
Let me share a couple particularly relevant quotes. The first one sits very well with Agendashift’s opening two chapters, the second with the closing two and a bit:
Listening well is more than a matter of talking less. It’s a set of skills in asking and responding. It starts with showing more interest in other people’s interests rather than trying to judge their status or prove our own. As journalist Kate Murphy writes, we can all get better at asking truly curious questions that don’t have the hidden agenda of fixing, saving, advising, convincing, or correcting.
Rethinking is more likely to happen in a learning culture, where growth is the core value and rethinking cycles are routine. In learning cultures, the norm is for people to know what they don’t know, doubt their existing practices, and stay curious about new routines to try out. Evans shows that in learning cultures, organisations innovate more and make fewer mistakes. After studying and advising change initiatives at NASA and the Gates Foundation I’ve learned that learning cultures thrive under a particular combination of psychological safety and accountability.
He goes on to describe something quite similar to my “expectation that learning will be accounted for” (deliberately-adaptive.org).
That’s all! Enjoy!
Upcoming
Always and at your convenience (and highly relevant to the first of the quotes above, as is Coaching with Outcomes below):
Scheduled:
- 6-7 July, two 2½-hour sessions (1 per day), APAC-friendly timing:
Agendashift interactive: Coaching with Outcomes (APAC) - 14 September, one 2½-hour session*, Americas-friendly timing:
Agendashift interactive: Strategic Mapping with Outcomes (Americas) - 5-6 October, two 2½-hour sessions (1 per day), EMEA-friendly timing:
Agendashift interactive: Coaching with Outcomes (EMEA)
What if we put authentic agreement on meaningful outcomes ahead of solutions?
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