Update 20/4: Make that three new workshops, with dates for the first two (the third is currently private-only):
- Mapping with Outcomes
- Stories, Hypotheses, and A3
- Implementing your Outside-in Service Delivery Review (OI-SDR)
There are additional dates for Learning the language of outcomes also.
Rather than post the next installment in the Doing Agendshift Online series this week, it seemed sensible to wait until after next week’s public workshop and after that share some of the new things we’re trying.
Meanwhile, far from using this enforced period online as an excuse to withdraw, we’ve been working hard to round out the overall offering. The result: twothree new short training workshops (both of them online-first of course), triggering a reorganisation of the portfolio.
One wholehearted engagement model, three workshop families:
- The transformation strategy workshops that we’re best known for
- The outside-in strategy workshops that take us deeper into strategy deployment – still highly compatible with Lean and Agile but less about them
- A set of complementary short training workshops, more skills-focussed than organisation-focussed
With the twothree new short training workshops, Mapping with Outcomes, Stories, Hypotheses, and A3 and Implementing your OI-SDR (more on those in a moment), this structure doesn’t seem like overkill. Here’s the relevant bits of sitemap:
- Transformation strategy – Core, Applied, and Deep Dive:
- Outside-in strategy – OI-SR (the generic platform on which the other two are built), Impact!, and Wholehearted:OKR:
- Short training workshops – one to two online sessions of up to 2 hours each:
The twothree new short training workshops
We’ve been doing Learning the language of outcomes online since last summer (see the calendar below for dates, with more added recently). The first of the three new additions is a natural follow-on to that:
- 04 June – one 2-hour session, Europe time zone:
Mapping with Outcomes (Europe)
It covers the following:
- A quick reprise of Plan on a Page, the simple visualisation used in Discovery
- The “string” of exercises defined for the Mapping activity, each exercise valuable both in its own right and for making its successor easier:
- The Cynefin Four Points Contextualisation exercise, introduced under the pseudonym Option Approach Mapping
- Option Relationship Mapping, previously known as Reverse Wardley Mapping
- Pathway Mapping (User Story Mapping meets Reverse STATIK)
- An introduction to Changeban and its simple kanban system for managing a portfolio of experiments
Then comes Stories, Hypotheses, and A3. In framework-speak, this is Elaboration as standalone workshop. This covers:
- Stories, authentic situations of need, and hypotheses “hard” and “soft”
- Just-in-time option selection
- Generating and selecting solution ideas
- Framing solution ideas as hypotheses
- Developing solution ideas with the Agendashift Experiment A3 Template
- Portfolios of experiments
Its first public outing will also be in June:
- 25 June, one 2-hour session, Europe time zone:
Stories, Hypotheses, and A3 (Europe)
The third addition, Implementing your Outside-in Service Delivery Review (OI-SDR) complements the strategy workshops. It’s about how you set yourself up for success, before or after the strategy workshop – ie groundwork or follow-through – or as a standalone exercise in organisation design. Its agenda will resonate with anyone who has read Right to Left:
- Thinking in circles:
- Interlinked circles of responsibility
- Concentric circles of alignment
- Metrics:
- Performance measures
- Health indicators
- Stories, hypotheses, and experiments:
- Framing for maximum learning
- Focussing for maximum leverage
- The nuts and bolts of the OI-SDR meeting:
- Agenda:
- Outside in (customer & environment first), then
- Right to left (outcome first)
- Protocols, participation, and preparation
- Agenda:
Initially at least, we’ll be offering this workshop only privately before deciding whether (and how) to make it available publicly. Do this workshop with your colleagues and you will be well on your way to implementing your own OI-SDR successfully. With that, you will be building into your organisation design some powerful expectations: that experimentation will always be happening, that the strategy will be advancing, that service continues to improve, and that intelligence and insights will be shared – all of this in a structure specifically designed to create leadership opportunities and to cause misalignments to reveal themselves.
Finally, a reminder that we make all our workshop materials available to partners for use with their clients. It’s easy and inexpensive to join; details here.
Upcoming online workshops
All online, and all with your truly (Mike Burrows) unless otherwise specified:
- 22-23 April, two 2-hour sessions, Europe time zone:
Learning the language of outcomes (Europe) - 28-29 April, two 2-hour sessions, Americas time zone:
Learning the language of outcomes (Americas) - 14-15 May, two 2-hour sessions, APAC time zone:
Learning the language of outcomes (APAC) - 18-19 May, Europe time zone:
Wholehearted:OKR – Bringing OKR to life with Agendashift (Europe)
Mike Burrows, Kjell Tore Guttormsen, Halldor Kvale-Skattebo - 04 June, one 2-hour session, Europe time zone:
Mapping with Outcomes (Europe) - 17-18 June, two 2-hour sessions, Americas time zone:
Learning the language of outcomes (Americas) - 25 June, one 2-hour session, Europe time zone:
Stories, Hypotheses, and A3 (Europe)
For the latest workshop and speaking events check the Agendashift events calendar.
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