Agendashift roundup, October 2020

In this edition: Media – recordings, articles, etc; November Deep Dive; Updates to Celebration-5W; Progress on the 2nd edition; Top posts

Media – recordings, articles, etc

Released this month:

I’ve taken the opportunity to gather these and similar resources from the past year or more on a new media page, agendashift.com/media. Over time I’ll add dig out some Agendashift-era conference recordings etc also. If you have any favourites you think I should add, let me know!

Thanks for those I’ve added so far go to the Cutter Consortium, Jay Hrcsko (Agile Uprising podcast), Martin Aziz & team (SquirrelNorth), Joe Auslander & Jakub Jurkiewicz (Joekub podcast), Ben Linders (InfoQ), Rahul Bhattacharya (Agile Atelier podcast), Mo Hagar (Agile on the Edge podcast), John Rouda (A Geek Leader podcast), Paul Klipp & Justyna Pindel (Agile Book Club podcast).

November Deep Dive

17th-20th November: Agendashift Deep Dive: Coaching and leading continuous transformation – eight 2-hour sessions over four days, EMEA-friendly timing. A practical, hands-on experience of Agendashift, the wholehearted outcome-oriented, engagement model.

All the usual discounts apply: repeat visits (not uncommon), partners, gov, edu, non-profit, country, un- or under-employment, bulk orders. If you think that one might apply to you, do please ask. We have a quorum already but the more the merrier.

Updates to Celebration-5W

There is a new version 4 deck for our workshop kickoff exercise, Celebration-5W. Like most of our exercises, games, templates etc it is Creative Commons (CC-BY-SA) and you can obtain it via its resource page agendashift.com/celebration-5w.

The main changes:

  • I’ve tweaked a key slide – see the image below – to suggest some initial iteration between When and What; the discussion (if not its later presentation) begins here
  • Unhiding the initial slides for facilitators – they weren’t showing up in Dropbox
  • In those initial slides for facilitators, the quote from Agendashift is now from the pending 2nd edition (more on that in a moment)

celebration-5w-2020-10-30

Progress on the 2nd edition

A couple of blog posts this month flow from (among other things) work on the 2nd edition of Agendashift:

From the second of those, nearly 3 weeks old now:

I’ll be pulling out all the stops, integrating (as Agendashift has done consistently for a long time) ideas and experience from Lean-Agile, organisation development, and strategy

Glad to report that this work on the 5th and final chapter is not only well underway, I can see the light at the end of the tunnel now! Just a few more sections and I’ll have a first complete draft and I’ll be at the “90% done and still half the work to do” stage. I’m not quoting dates yet but quarter 1 of 2021 seems very doable.

Top posts

Recent:

Classic:


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Good obstacle, bad obstacle: The recording

The recording of yesterday’s webinar Good Obstacle, Bad Obstacle is now live on Youtube. You can find it and all the links mentioned in it gathered together here:

I’ve added the deck to the Agendashift Assets Dropbox and you can request access to it via the above page. It’s CC-BY-SA, so feel free to have some fun with it.

While we’re here, let me repeat Monday’s updates, starting with the November Deep Dive:

Don’t hesitate to ask for a discount code if you think you might qualify on grounds of country, non-profit, government, educational, etc. Also if you’d be a repeat participant, of which there have been a good number!

Jay Hrcsko interviewed me the other day for the Agile Uprising podcast and you can listen to the recording at the link below. Thanks Jay, that was a lot of fun!

Also in the “just happened” category, Cutter Consortium has just published an article of mine in the form of an Executive Update. It’s a little dense compared to my books but it was fun rehearsing that particular chain of thought for the Agendashift 2nd edition. Grab it here:


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From: Good Obstacle, Bad Obstacle

Happening (or just happened)

Update: The webinar recording is now live – see here

Happening: Good Obstacle, Bad Obstacle; Agendashift Deep Dive. Just happened: Agile Uprising podcast; Cutter Consortium paper

Tomorrow’s free webinar is sailing close to the 100 participant limit (to the point that I’ve asked anyone who can’t attend to cancel) but there are at the time of writing a single-digit number of tickets available. Get yours here:

After that, the next big event is the November Deep Dive:

Re that one, don’t hesitate to ask for a discount if you think you might qualify on grounds of country, non-profit, government, educational, etc. Also if you’d be a repeat participant, of which there have been a good number!

Meanwhile, Jay Hrcsko interviewed me the other day for the Agile Uprising podcast and you can listen to the recording at the link below. Thanks Jay, that was a lot of fun!

Also in the “just happened” category, Cutter Consortium has just published an article of mine in the form of an Executive Update. It’s a little dense compared to my books but it was fun rehearsing that particular chain of thought for the Agendashift 2nd edition. Grab it here:

And thank you Andrea Chiou, Jonathan Sibley, and Jon Cashmore for your help – very gratefully received!


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From: Good Obstacle, Bad Obstacle

Agendashift roundup, September 2020

In this edition: Good obstacle, bad obstacle; The quality that now has a name; 15-minute FOTO update; Agendashift #community Zoom; Upcoming events; Top posts

Good obstacle, bad obstacle

Important dates coming soon: a free October webinar ahead of a November Deep Dive workshop. Details of both here:

The quality that now has a name

I’m hard at work on the 2nd edition of the Agendashift book (not far short of a rewrite if I’m honest) and I’m now on chapter 3 (of 5). In my head I’m a couple of chapters ahead and in this blog post you can see some of what’s going on up there!

15-minute FOTO update

I’ve done some work on the deck for 15-minute FOTO, aligning it with how I have been facilitating our Clean Language-inspired coaching game over recent weeks. Also, I’ve made it both easier for me to maintain and more flexible: hide/show slides according to format (Lite or Classic) and medium (in-room or online). More here:

Agendashift #community Zoom

On Wednesdays I like to put out a reminder on Slack that tomorrow (ie every Thursday) it’s the Agendashift #community Lean Coffee Zoom at 14:00 BST, 15:00 CEST, 9am EDT. I can’t include the Zoom link in this post so ping me for details or check the #community channel in Slack.

Upcoming events

I might yet add some December dates but that will very definitely be the last Deep Dive of the year. If you’re holding out for one in a different time zone in early 2021, let me know.

I get asked about discounts based on country or similar factors. Typically answer is yes, also for non-profit, government, educational, etc, or if you’ve done one of the bigger workshops before – several people have attended multiple times. And Agendashift partners of course. Again, ping me.

Top posts

Recent:

  1. What I really think about Scrum (August)
  2. 15-minute FOTO, latest v9 deck
  3. The quality that now has a name
  4. Good obstacle, bad obstacle
  5. #2MBM: Meaning before Metric, Measure before Method (July)

Classic:

  1. My favourite Clean Language question (January 2019)
  2. What kind of Organisational Development (OD)? (And a book recommendation) (May 2019)
  3. From Reverse STATIK to a ‘Pathway’ for continuous transformation (October 2019)
  4. Stringing it together with Reverse Wardley (February 2019)
  5. ‘Right to Left’ works for Scrum too (July 2018)

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workshop 2x1

15-minute FOTO, latest v9 deck

In the latest v9 deck for our Clean Language-inspired coaching game 15-minute FOTO, I’ve done a better job of integrating its Lite and Classic formats, reflecting how I’ve been facilitating both over recent weeks.

The word ‘formats’ is a big part of the change; after extracting what differs between the two and tidying up a bit, I’ve been able to combine the two sets of slides and remove the duplication. A refactoring!

So what is the same? Objectives, rules, and tips, two of each:

Overall objectives:

  1. To grow a list of outcomes, as many as you can in the time allowed
  2. Familiarisation with a curated subset of Clean Language questions

Rules:

  1. With an obstacle in play, ask only questions from the cue card
  2. For the placeholder X’s, use words captured previously, verbatim – your initial obstacles, responses, or fragments thereof

Tips:

  1. Be generous in the outcomes you accept – if it sounds like it might be an outcome, write it down
  2. If a minute passes without an outcome being captured, something is wrong  – fishing for solutions, digging into obstacles, meta conversations

To give a little emphasis to that last tip: the “no wrong answers” principle applies, but mind your intent in your questioning. In this game, fishing for solutions and digging deep into obstacles are to be avoided.

The Lite and Classic formats, online and offline

In several workshops – notably Leading with Outcomes, Deep Dive (November!), Wholehearted:OKR, and Core –  we play the game twice, and in this order:

  1. Lite format:  Exploratory familiarisation in an inclusive, minimally-structured table group exercise
  2. Classic format: Structured exercise, rotating the roles of client, coach, scribe, observer in rounds of 3-5 minutes

Both formats work both offline (in room) and online. Some tips:

  • Offline (in room): Always give everyone their own printed cue card (A5 size works well) and never show the full set of questions on screen.
  • Online, and especially if you’re running multiple breakout rooms, everyone will need online access to everything they might need. I use a Google Doc workbook per breakout room; partners have access to my master copies for each online workshop.

Some slides in the deck apply to one format &/or medium only. Hide those you don’t need.

The debrief

For both formats, the post-exercise debrief is the same. We start with what worked well:

  • When the outcomes are flowing well and you’re the client – answering the questions – what’s that like?
  • When the outcomes are flowing well and you’re the  – asking the questions – what’s that like?
  • When the outcomes are flowing well and you’re the scribe or an observer – watching and listening to the conversation from the outside – what’s that like? And what do you notice?

15-minute FOTO debrief slide

Afterwards: What went less well? What was difficult? Any other observations?

Customisation

15-minute FOTO is released under a Creative Commons CC-BY-SA licence and customisations, adaptations, translations etc are warmly encouraged. The deck includes some notes on how to do that and remain in compliance with the licence, thereby encouraging others to experiment and contribute too.

More…

Check out the 15-minute FOTO page, agendashift.com/15-minute-foto, where you’ll find:

  • A video
  • How to obtain the materials
  • Facilitation tips

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The quality that now has a name

The term quality without a name comes from a favourite book of mine, Christopher Alexander’s The Timeless Way of Building [1]. I discovered only today in my research for this article that 20 years after writing that wonderful book he did in fact give this intriguing thing a name: wholeness [2].

My ignorance aside, that’s almost spooky! Wholehearted is the concept in my book Right to Left [3] that was directly inspired by Alexander. It was quickly embraced by the Agendashift community, and later it gave its name to our mission statement [4].

What prompted today’s post was the realisation that repeatedly, people have cited wholehearted as the thing that attracted them to Agendashift. Fascinatingly, many of them were members of the community even before wholehearted was a thing! In other words, it seems to give a name to something that people somehow perceived already.

I’m working now on the 2nd edition of the Agendashift book [5] and it affords me a valuable opportunity say more about wholehearted than I could at the time of Right to Left. I am determined however not to over-specify it. Much of its power comes from the way that it resonates with different people in different ways, and while that’s happening, it’s a source of both creativity and energy. I make a point therefore of starting not with a definition, but with the word itself and what it tends to evoke.

As written here previously [6], it evokes two clusters of qualities:

  1. Engagement, commitment, and purposefulness
  2. Alignment, integration, integrity, and wholeness

(And yes, that’s Alexander’s wholeness again.)

Beyond that almost gut reaction, it’s fair to ask what it means to me personally, and in more concrete and perhaps practical terms. Inevitably, I relate it to things that interest, influence, and motivate me:

  1. Generativity – generative conversations [7], generative patterns [8] and so on, energisers of emergent and adaptive thinking and the focus of much that is exciting in modern organisation development
  2. Viability – the science of how organisations (at every level) maintain their independence and integrity, explaining much about their vulnerabilities and dysfunctions also
  3. Outcome-orientation ­– ends before means, outcomes before solutions – both as a deliberate stance, and as demonstrated in Right to Left, a way to understand and integrate – a way to approach Lean, Agile, and Lean-Agile for example

Across all three of those: purpose, participation, and pluralism, making it all very human when done well.

The later chapters of the significantly updated Agendashift will put a little flesh on those bones, enough to make it practical in a non-prescriptive way, prescription bringing only contradiction in a book that describes an engagement model [9]. Wholehearted meanwhile is not a process or a framework. It’s barely even a model, and I’m happy to keep it that way!

References

[1] The Timeless Way of Building, Christopher Alexander, (OUP USA, 1980)
[2] Quality Without a Name (wiki.c2.com)
[3] Right to Left: The digital leader’s guide to Lean and Agile, Mike Burrows  (New Generation Publishing, 2019; audiobook 2020)
[4] Our mission: Wholehearted (agendashift.com)
[5] Agendashift: Outcome-oriented change and continuous transformation, Mike Burrows  (New Generation Publishing, 2018)
[6] Revisiting ‘wholehearted’ (blog.agendashift.com)
[7] See for example our Clean Language-inspired coaching game, 15-minute FOTO (agendashift.com)
[8] Agendashift’s Generative Patterns (agendashift.com)
[9] Engagement model (agendashift.com)

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Wholehearted

Good obstacle, bad obstacle

Some important diary updates since last month’s end-of-month roundup:

  • Free webinar: Good obstacle, bad obstacle (EMEA)
  • Agendashift Deep Dive workshop (EMEA)
  • 5 hours for the price of 4 at the next Leading with Outcomes workshop (Americas)

Free webinar: Good obstacle, bad obstacle

If, as the old saying goes, “what stands in the way becomes the way”, it pays to choose the right obstacles! And we’ve found it to be true: with agreement on outcomes as the most powerful basis for change that we know, it’s important to start with obstacles that are real, relevant, and that don’t constrain solutions unduly.

Book your place here:

It will be recorded, but if I sense enough demand to run this for other timezones I will add future dates in due course.

Agendashift Deep Dive workshop (EMEA)

By the power of Zoom we last held our Deep Dive workshop – our flagship – for the Americas; it returns to the EMEA timezone in November. Details here:

Although scheduled for EMEA it will be early enough in the day for some folks from APAC to attend. Ping me for discounts based on country, non-profit, educational, government, etc. Also bulk discounts – I’ve had enquiries already!

5 hours for the price of 4

As of the next Leading with Outcomes workshop, it’s now two sessions of 2½ hours each. It was already in the calendar as two sessions  of 2 hours each, so it’s now 5 hours for the price of 4! More here:

And a big thank you to the healthy quorum of participants already booked onto this workshop for kindly agreeing to the change.

Upcoming workshops

The full list, the next one as soon as next week:

workshop 2x1


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Agendashift roundup, August 2020

Here in the UK we have a bank holiday on Monday, so I’m getting this out before the weekend. Long or short, have a great one!

In this edition: What I really think about Scrum; Short workshops restart September 8th; Book-related updates; Upcoming workshops; Top posts

What I really think about Scrum

Within 24 hours of publication this was already my #1 post for the year. That means you’ve probably read it already, but in case you missed it:

This one set it up:

Short workshops restart September 8th

The title kinda says it all and they’re listed later in this post, but here I lay out options in terms of timezones and so on:

Also, and as per Slack, I’m looking at putting on the next 8-session Deep Dive in early November, ostensibly for Europe but early enough in the day for folks from much of APAC to join. Watch out for announcements and ping me if you want to influence my choice of dates!

Book-related updates

I’ve assembled a review team for the 2nd edition of Agendashift and I’m about to send out a first draft of chapter 1, Discovery. As I work on the book, I’m taking the opportunity to tighten up various bits of the materials. A couple of examples here:

It’s taking several weeks per chapter, so don’t hold your breath. Got to say though that I’m super happy with how it’s shaping up – developments such as the patterns, wholehearted, and its positioning as an engagement model and so on helping immensely.

Upcoming workshops

workshop 2x1

Top posts

Recent:

  1. What I really think about Scrum
  2. My inverse square law of framework scaling
  3. #2MBM: Meaning before Metric, Measure before Method (July)
  4. Short workshops restart September 8th
  5. True North, tweaked

Classic:

  1. What I really think about SAFe (October 2019)
  2. ‘Right to Left’ works for Scrum too (July 2018)
  3. Engagement: more than a two-way street (September 2018)
  4. I’m really enjoying Challenge Mapping (June)
  5. What kind of Organisational Development (OD)? (And a book recommendation) (May 2019)

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Short workshops restart September 8th

Coming to a timezone near you, the short Agendashift workshops restart after the summer break in less than 3 weeks, and still at lockdown prices!

To help you make sense of what’s on the calendar (below):

  • Take whichever appeals to you in whichever order, but the most natural sequence goes as follows:
    • Leading with outcomes (aka the IdOO! workshop), 2 sessions
    • Strategic mapping with outcomes, 1 session
    • Probe! Stories, hypotheses, challenges, and experiments, 1 session
  • “By the book” that’s Discovery & Exploration (together), Mapping, and Elaboration. If you’re wondering what happened to Operation, there’s more in the longer Deep Dive and Wholehearted:OKR workshops (more on those in a moment) and an outside-in service delivery review workshop is available privately (ping me for details).
  • The APAC workshop begins 7am UK time, 8am CEST – afternoon/evening for most of APAC and open to folks from EMEA if you don’t mind an early start
  • Likewise, the Americas workshop begins at 16:00 UK time, which is 11:00 EDT
  • “EMEA” means daytime UK; start times vary
  • All sessions 2 hours with a short break around the 1-hour mark

In recent weeks we’ve done the Agendashift Deep Dive and and Wholehearted:OKR as solid 2-day workshops for Europe and Deep Dive as 8 sessions over 4 days for the Americas. Anyone interested in either of those workshops in the more online-friendly 8-session format for Europe or APAC please get in touch.

Upcoming workshops

workshop 2x1


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Yes IdOO! Leading with Outcomes

Leading with Outcomes – aka the IdOO! workshop – is the new name for the short (2-session) training workshop Learning the Language of Outcomes.

Why Leading with Outcomes? It can be understood two ways, and both apply here:

  1. Putting outcomes before solutions, being outcome-oriented
  2. The language of outcomes as an essential leadership discipline

Any why IdOO!? That’s a reference to the IdOO pattern, so good we use it twice!

idoo-2020-03-25

Whatever your role, if you’re in the business of encouraging innovation, change, and transformation – helping people engage meaningfully in change-related work – then this workshop is for you.  Among its sources and inspirations are Clean Language, Solutions Focus, Challenge Mapping, Lean, and Agile. The Agendashift delivery assessment is included in the second session.

I’m giving this workshop twice in September:

But you don’t have to wait that long!  Julia Wester does it in August (whether that’s with the old branding or the new is to be confirmed):

The single-session Mapping and Probe! workshops complement the IdOO! workshop and each other:


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