Tag: gobo

Two things: Yesterday’s webinar recording, and a big update to the assessment debrief workshop

Posted on by Mike Burrows

Thing 1: Yesterday’s webinar recording

For this month’s webinar we were joined yesterday by Karl Scotland, who over the years has made a number of significant contributions to the development of Agendashift and Leading with Outcomes. You can access the recording and related bits & pieces here. Enjoy!

While we’re on free events, there are two more this month, both on the 18th:

The first is ostensibly a rerun of my Kanban Australia 2023 keynote for folks from New Zealand who couldn’t make it across, but no doubt you would be welcome to join. The second departs from the usual assessment-related exercises and moves to the “organise the strategy” step, ie mapping.

Thing 2: A big update to the assessment debrief workshop

Hot on the heels of the much-improved Inside-out Strategy (II): Fit for maximum impact, I have released the latest materials for the Leading with Outcomes Assessment Debrief Workshop, essentially chapter 2 of the Agendashift book and the workshop design around which the rest of Agendashift and later Leading with Outcomes were built. This is a big update, perhaps the biggest since the 2nd edition of the Agendashift book was published. Some of the more noteworthy changes:

  1. The Ideal reflection on the assessment prompts moves from the Areas of Opportunity exercise (now 100% focused on prioritising prompts) to the Fast part of a debrief-specific version of Obstacles Fast and Slow. Both of the affected exercises are improved by this change, so why didn’t I think of that before?!?!
  2. It has the new integrated 15-minute FOTO deck. Facilitators might like (as I do) to introduce both Lite and Classic formats; however you choose to do it, the key issues worth discussing at that point are getting started quickly and not getting stuck in a rut for too long.
  3. Experiment A3 (optional) is positioned such that participants may choose whether to use it on a big (mapping-inspired) or small (solution-related) hypothesis
  4. A new Right to Left-inspired exercise, Anticipating the Insights, uses the A3 as an excuse to look ahead to the next feedback opportunity – with some hints to make that not too far away
  5. I have restored the Full Circle exercise. In a nutshell, you compose your own assessment prompts according to our style guide. Optional, but it can be really positive way to finish, and in other workshop designs this exercise has become quite central.

As of this morning, authorised trainers and facilitators have access to the latest materials. For them (or for you to check it out), Inside-out Strategy (II): Fit for maximum impact is their guide. If you’re interested in becoming a trainer or facilitator, check out the following:

  1. The Agendashift Academy Store
  2. Train-the-Trainer / Facilitator (TTT/F) – four half-day sessions online, UK afternoons, May
  3. Leading in a Transforming Organisation* – Berlin and London in June, Southampton in October

*Some extra self-study required to qualify from this to trainer or facilitator, by which time you will be super-qualified (ie you’ll have covered more than TTT/F does).

A smaller commitment is to study Leading with Outcomes in your own time online – for its own sake as leadership development for leaders in transforming organisations, or for its insights into coaching, consulting, and facilitation, particularly in the areas of organisation and strategy. Again, I refer you to the store page.

Upcoming events

February

March

*TTT/F and (where shown) LIKE events include free one-year membership of the Leading with Outcomes Authorised Facilitator programme, upgradeable to Authorised Trainer at any time. Both of those include access to the video-based Leading with Outcomes training and the full range of Agendashift assessment tools.

Leading with Outcomes from the Agendashift Academy
“Leadership and strategy in the transforming organisation”

Leading with Outcomes is our modular curriculum in leadership and organisation development. Each module is available as self-paced online training or as private, instructor-led training (online or in-person). Certificates of completion or participation according to format. Its modules in the recommended order:

  1. Foundation module:
  2. Inside-out Strategy:
  3. Adaptive Organisation:
  4. Outside-in Strategy:

Individual subscriptions from £24.50 £18.40 per month after a 7-day free trial, with discounts available for employees and employers in the government, healthcare, education, and non-profit sectors. For bulk subscriptions, ask for our Agendashift for Business brochure.

To deliver Leading with Outcomes training or workshops yourself, see our Authorised Trainer and Authorised Facilitator programmes. See our events calendar for Train-the-Trainer / Facilitator (TTT/F) and Leading in a Transforming Organisation trainings.

Agendashift™: Serving the transforming organisation
Links: Home | Subscribe | Events | Media | Contact | Mike
Agendashift  Academy: Leading with Outcomes | Trainer and Facilitator Programmes | Store

At every scope and scale, developing strategy together, pursuing strategy together, outcomes before solutions, working backwards (“right to left”) from key moments of impact and learning.

Agendashift roundup, March 2024

Posted on by Mike Burrows

In this edition: The Great Consolidation (featuring the new Obstacles Fast and Slow video); The Great Rebalancing (news on books 4 & 5 and my next keynote); April’s webinar and experience/practice sessions; Leading in a Transforming Organisation; Top posts; Upcoming events

The Great Consolidation

On Tuesday I announced the release of Inside-out Strategy (II): Fit for maximum impact. This is notable for several reasons:

  1. It’s the module that most deeply covers how we handle assessments in general, the classic Agendashift Delivery Assessment in particular, and how the Assessment Debrief workshop design has branched out into other things (the Adaptive Organisation Workshop and Pathway to Kanban to name two)
  2. It has the latest versions of Obstacles Fast and Slow and 15-minute FOTO, two of our most important exercises. So does part I, but Obstacles Fast and Slow is now tweaked specially for the assessment, and with 15-minute FOTO there is always more to explore!
  3. Parts I and II together account for the middle half of Train-the-Trainer / Facilitator – ie the second and third of four sessions. They make for a deeper and more repeatable TTT/F than was possible with the corresponding workshop materials alone.
  4. Only one module – Outside-in Strategy: Positioned for success – remains still to be migrated off the old learning management system. With a good number of subscriptions now migrated (with a nice 25% saving) to the new system off yet a third system, the Great Consolidation proceeds nicely. I will begin revising and re-recording Outside-in after Easter.

For access, visit the store page, or watch the introductory video first. The next TTT/F is in May; see the events calendar below. And in case you missed the March webinar, the recording features on a new Obstacles Fast and Slow page on agendashift.com and prominently on the homepage also. To save you a click, here it is:

Obstacles Fast and Slow, recorded March 2024

The Great Rebalancing

Book 4, Organizing Conversations: Patterns of Dialog for the Transforming Organization, is a few minor edits away from completion after a couple of much bigger revisions. I’ll keep you posted on its progress through the production process in the coming months (to be honest, I don’t know how long it will take).

Book 5, Wholehearted: Engaging with Complexity in the Deliberately Adaptive Organisation, is started. I told myself that I would hold fire until book 4 was done, but I could hold on no longer. After having it kick around in my head these past couple of years it feels good!

Out of chapter 1 of Wholehearted – which you’ll have to wait a while to read of course – will come my next keynote, The Great Rebalancing. It will revisit themes I have blogged about before; it turns out that the need for organisations to increase their decision-making capacity leads to an interesting way to frame the shift heralded by the Agile manifesto that we have seen over the past couple of decades. Conference organisers and meetup hosts, you know where to find me; I do paid private speaking engagements also.

April’s webinar and experience/practice sessions

April’s free webinar and experience practice sessions are a bit different to usual. At the webinar, we’ll have special guest Karl Scotland, one of my earliest collaborators in the development of Agendashift and Leading with Outcomes. The experience/practice session will switch from being about assessments (most months, we look at one of three different templates) to being about organising outcomes into some representation of strategy. We’ll do some Option Relationship Mapping (together with Liz Keogh, Karl was its co-creator by the way) and look at some alternative/complementary tools. Again, see the events calendar for both sessions.

I haven’t added webinar and experience/practice sessions for May or June yet. For news of those, watch this space or subscribe to the series links (eventbrite.com both):

Leading in a Transforming Organisation

There are now three of these events in the calendar below: Berlin and London in early and late June (the London one brought forward from July), and Southampton in October (bumped from a highly speculative attempt to put it on at short notice in April). There’s a chance that I’ll do one in Scandinavia in the Autumn; other than that, these represent your best chances to experience Leading with Outcomes in person this year.

Top posts

  1. A big update to 15-minute FOTO (February)
  2. When to use which Leading with Outcomes workshop (March)
  3. From Flow to Business Agility (January)
  4. Leaders as keepers of context (September 2022)
  5. Better user stories start with authentic situations of need (October 2016)

Upcoming events

February

March

*TTT/F and (where shown) LIKE events include free one-year membership of the Leading with Outcomes Authorised Facilitator programme, upgradeable to Authorised Trainer at any time. Both of those include access to the video-based Leading with Outcomes training and the full range of Agendashift assessment tools.

Leading with Outcomes from the Agendashift Academy
“Leadership and strategy in the transforming organisation”

Leading with Outcomes is our modular curriculum in leadership and organisation development. Each module is available as self-paced online training or as private, instructor-led training (online or in-person). Certificates of completion or participation according to format. Its modules in the recommended order:

  1. Foundation module:
  2. Inside-out Strategy:
  3. Adaptive Organisation:
  4. Outside-in Strategy:

Individual subscriptions from £24.50 £18.40 per month after a 7-day free trial, with discounts available for employees and employers in the government, healthcare, education, and non-profit sectors. For bulk subscriptions, ask for our Agendashift for Business brochure.

To deliver Leading with Outcomes training or workshops yourself, see our Authorised Trainer and Authorised Facilitator programmes. See our events calendar for Train-the-Trainer / Facilitator (TTT/F) and Leading in a Transforming Organisation trainings.

Agendashift™: Serving the transforming organisation
Links: Home | Subscribe | Events | Media | Contact | Mike
Agendashift  Academy: Leading with Outcomes | Trainer and Facilitator Programmes | Store

At every scope and scale, developing strategy together, pursuing strategy together, outcomes before solutions, working backwards (“right to left”) from key moments of impact and learning.

Some changes to our published schedule

Posted on by Mike Burrows

First off, we’re in that weird time when time zone offsets between Europe and the Americas are out of whack. I’ve updated this Thursday’s event to reflect that:

While we’re looking at free events, April’s webinar features a special guest, Karl Scotland, one of my most important collaborators in the development of Agendashift and Leading with Outcomes. Also, April’s experience/practice session departs from its usual pattern of cycling through the mini assessments to look instead at “organising the strategy” – mapping in other words. Reserve your places here:

There are now three Leading in a Transforming Organisation events in the calendar. Berlin has its venue confirmed (thank you Markus Hippeli and Leanovate), and very quickly it has reached its critical mass of signups. London has been brought forward from July to the last week of June, and we’ve added one for Southampton in October (thank you Steven Mackenzie and Agile South Coast):

I will announce the London venue soon. It is selling, but I do appreciate that for those who need to book travel and hotels (I’m in that same boat), it’s good to know where it will be held!

Ping me for coupon codes if any of the following apply:

  • Past attendees of Leading in a Transforming Organisation can re-attend with 60% off
  • Employees in public sector, education, and non-profit organisations get 40% off, as do authorised trainers and facilitators
  • Members of the old partner programme get 30% off
  • Last but not least, Agendashift Academy subscribers get subscription-specific discounts also

If you’d rather do something online:

Finally, not an upcoming event but from a past one, the Obstacles Fast and Slow video is up on its own page, also very prominently on the Agendashift home page. Thank you all who participated! To save you the trouble of following the links, here it is:

Leading with Outcomes from the Agendashift Academy
“Leadership and strategy in the transforming organisation”

Leading with Outcomes is our modular curriculum in leadership and organisation development. Each module is available as self-paced online training or as private, instructor-led training (online or in-person). Certificates of completion or participation according to format. Its modules in the recommended order:

  1. Foundation module:
  2. Inside-out Strategy:
  3. Adaptive Organisation:
  4. Outside-in Strategy:

Individual subscriptions from £24.50 £18.40 per month after a 7-day free trial, with discounts available for employees and employers in the government, healthcare, education, and non-profit sectors. For bulk subscriptions, ask for our Agendashift for Business brochure.

To deliver Leading with Outcomes training or workshops yourself, see our Authorised Trainer and Authorised Facilitator programmes. See our events calendar for Train-the-Trainer / Facilitator (TTT/F) and Leading in a Transforming Organisation trainings.

Agendashift™: Serving the transforming organisation
Links: Home | Subscribe | Events | Media | Contact | Mike
Agendashift  Academy: Leading with Outcomes | Trainer and Facilitator Programmes | Store

At every scope and scale, developing strategy together, pursuing strategy together, outcomes before solutions, working backwards (“right to left”) from key moments of impact and learning.

When to use which Leading with Outcomes workshop

Posted on by Mike Burrows

The facilitated workshops page lists five workshop designs, the first four (those shown on the image above) deliverable by authorised facilitators and trainers alike, the fifth only by trainers:

Plenty of choice there, so which should be used when?

The first two of those work both standalone and together (in either order), and the last two should be regarded as alternatives to each other, so let’s divide them into three groups: Inside-out, Outside-in (that middle workshop in a category of its own), and Adaptive Organisation. No surprise there: the Leading with Outcomes training curriculum is organised in much the same way.

Inside-out

Inside-out covers the first two workshops, Discovery and Assessment Debrief, both of these being up-to-date versions of the workshop designs covered in the first two chapters of my book Agendashift: Outcome-oriented change and continuous transformation (2nd edition 2021).

We use the Discovery Workshop in two ways:

  1. To kick off internal change
  2. To give fresh perspective to a change initiative that is already underway

That second point includes stepping back from the detail uncovered by an Assessment Debrief workshop, perhaps some weeks later as part of a coaching or consulting engagement. Alternatively, a Discovery workshop leads quickly (perhaps directly) into an Assessment Debrief workshop, the former giving context to the latter. Either way, the Discovery workshop produces a high level strategy developed in the language of outcomes – meaningful goals, more immediately actionable outcomes (places to start), and outcomes of intermediate scale (meaningful indicators of success) – all organised coherently.

The Assessment Debrief Workshop can be used with any of our assessment templates (our monthly experience/practice sessions cycle through three of the shorter ones), but most often it is used with the Agendashift Delivery Assessment, aka the Values-Based Assessment, after its six headings of Transparency, Balance, Collaboration, Customer Focus, Flow, and Leadership. Refined repeatedly over a span of nearly a decade for maximum applicability to the widest range of delivery organisations (techology-related or otherwise), this template started life as a framework-agnostic adaptation of the bullets at the end of my first book, Kanban from the Inside, whose 10th anniversary comes in September.

Each assessment template is designed such that participants can be expected to respond positively to at least some of its prompts. Prompts are prioritised, “enjoyed” for what it would be like when (in context) they’re working at their ideal best. Then come obstacles – things that stand in the way of those ideals. They are identified, refined [1], and used as the springboard for the generation of outcomes. As with the Discovery workshop, outcomes are then organised, perhaps more visually this time. Going further into the process than the Discovery workshop does, solution ideas are generated for the most interesting outcomes and experiments designed for the best of those, deliberately biasing that generative process to the outcomes and solutions most likely to generate valuable learning for the organisation.

So… high level first and perhaps drill down, or engage at a more detailed level first and perhaps step back, the choice is yours. Online or in person, each is doable in half a day; a day is sufficient for both.

Outside-in

The two Inside-out workshops are both open to significant customisation, but for initiatives that begin with the customer or other external relationships (with competitors, suppliers, etc), the Outside-in Strategy Review Workshop may be more appropriate. We don’t use this one so often, but when the time is right, it’s powerful.

There are echoes of the previous two workshops in its Ideal, Obstacles, Outcomes progression, but here that IdOO (“I do”) pattern (as we call it) happens within a higher-level agenda:

  1. Customer
  2. Organisation
  3. Product
  4. Platform
  5. Team(s)

We work our way inwards, each subsequent layer given proper context by those that precede it. If you’re looking for customer alignment and/or internal alignment to an organisation that knows the position in the competitive landscape it aims to occupy, this is a great place to start.

Adaptive Organisation

Explaining many organisational dysfunctions and missed opportunities in terms of imbalances, in the Adaptive Organisation workshops we are exploring what it means for different kinds of relationships to be healthy and productive. Given the number and range of these relationships and the agency of many of their participants, we are in the realms of the complex adaptive system (CAS). Accordingly, we pay much attention to the constraints that govern system behaviour.

You will get from that description that the Adaptive Organisation workshops are a little more technical than the others. If there is a workshop/training spectrum, we moving in the direction of training, but still the focus is on the host organisation and it’s very much a participatory experience.

The 1-day Adaptive Organisation Workshop can be thought of as an Assessment Debrief workshop with some supporting material. Underlying both its assessment template and that additional material is a very interesting model, the Deliberately Adaptive Organisation, a radical, engaging, and complexity-friendly take on an absolute classic, Stafford Beer’s Viable System Model.

The 3-day Leading in a Transforming Organisation begins with a day of Leading with Outcomes: Foundation (this introduces the IdOO pattern and others) and expands Adaptive Organisation to two days, allowing a much deeper exploration of the model and the organisational issues it helps uncover. That adds up to 3 days of training presented in workshop form, suitable for both public and private settings.

As well as being interesting for its own sake, Leading in a Transforming Organisation can also be used as a near-alternative to Leading with Outcomes: Train-the-Trainer / Facilitator (TTT/F). See the store page for details.

[1] See Obstacles Fast and Slow – the March 7th event, the video it will produce, and some updated resources

Upcoming events

February

March

*TTT/F and (where shown) LIKE events include free one-year membership of the Leading with Outcomes Authorised Facilitator programme, upgradeable to Authorised Trainer at any time. Both of those include access to the video-based Leading with Outcomes training and the full range of Agendashift assessment tools.

Leading with Outcomes from the Agendashift Academy
“Leadership and strategy in the transforming organisation”

Leading with Outcomes is our modular curriculum in leadership and organisation development. Each module is available as self-paced online training or as private, instructor-led training (online or in-person). Certificates of completion or participation according to format. Its modules in the recommended order:

  1. Foundation module:
  2. Inside-out Strategy:
  3. Adaptive Organisation:
  4. Outside-in Strategy:

Individual subscriptions from £24.50 £18.40 per month after a 7-day free trial, with discounts available for employees and employers in the government, healthcare, education, and non-profit sectors. For bulk subscriptions, ask for our Agendashift for Business brochure.

To deliver Leading with Outcomes training or workshops yourself, see our Authorised Trainer and Authorised Facilitator programmes. See our events calendar for Train-the-Trainer / Facilitator (TTT/F) and Leading in a Transforming Organisation trainings.

Agendashift™: Serving the transforming organisation
Links: Home | Subscribe | Events | Media | Contact | Mike
Agendashift  Academy: Leading with Outcomes | Trainer and Facilitator Programmes | Store

At every scope and scale, developing strategy together, pursuing strategy together, outcomes before solutions, working backwards (“right to left”) from key moments of impact and learning.

Agendashift roundup, February 2024

Posted on by Mike Burrows

In this edition: A big update to 15-minute FOTO; The Featureban Flow Experience; Coming in March: Obstacles Fast and Slow and more; Adaptive Organisation (Berlin & London); The Great Consolidation; Top Posts; Upcoming events

A big update to 15-minute FOTO

On Monday I released v13 of our Clean Language-inspired coaching game, 15-minute FOTO. This was the most significant release for a long time, making it easier for participants and facilitators alike to get things started. Read all about it here:

The Featureban Flow Experience

Also last Monday was the Featureban Flow Experience, a two-hour workshop which I co-hosted with Allan Kelly. Featureban is my open-source kanban simulation game, and we played it online using the KanbanZone tool. We had KanbanZone founder Dimitri Ponomareff in attendance also, and behind the scenes the three of us are working out how best make a Featureban template available to other KanbanZone users.

It was a lot fun, and given that this one sold out within 24 hours, I’ve no doubt that there will be more. The next one might see us use Changeban, a Lean Startup-flavoured and more gamified variant.

Speaking of kanban, my first book, Kanban from the Inside, has its 10th anniversary in September. I’m thinking of marking the occasion with a 1-day in-person event, most likely in London. It will be of interest to anyone looking for ways to introduce kanban in a manner more resonant with continuous improvement than the one most often taught. It could be described – at least to those in the know – as “Reverse STATIK meets Leading with Outcomes”, and it leaves you with not only a working kanban system but an organised agenda for change too. If you’re not sure what that all means (let alone what it might look like), watch this space.

Coming in March: Obstacles Fast and Slow and more

Hot on the heels of the 15-minute FOTO update comes Obstacles Fast Slow. This is a rename and an update to Good Obstacle, Bad Obstacle, the exercise that typically precedes 15-minute FOTO. The exercise in short: How you frame obstacles matters, and the process of reframing them can an interesting challenge! The March webinar slot is given over to this exercise so that we can record a new video:

The following week I’m ValueGlide’s guest with a new talk that expands on the short opening keynote I did at SEACON 2022:

The third of three free events in March is a regular fixture, a monthly experience/practice session – a chance perhaps to practice 15-minute FOTO:

April’s by the way breaks from the usual format. See Upcoming events below.

Adaptive Organisation (Berlin & London)

I did my first 1-day Adaptive Organisation Workshop at MBDA last week and was very happy with how it went (“Massive thumbs-up to the whole workshop” was one response). I only do these privately (do get in touch if you’d like to hold one; within reason I am increasingly able to travel) but yesterday I added two public Leading in a Transforming Organisation events to the calendar:

There are substantial savings offered on the first few tickets so get in there! The Berlin venue may be confirmed as soon as tomorrow (update: it was!), so be in little doubt that it will happen. For London, I have a venue in mind but am very open to it being hosted by a sponsoring organisation (so to speak) in return for seats. Don’t hesitate to get in touch if that could be of interest.

Leading in a Transforming Organisation is the longer form of the Adaptive Organisation workshop; the latter was extracted from the former. Presented in workshop format, it integrates the following modules of Leading with Outcomes, which you can take self-paced online if you can’t get to do it in person:

  1. Leading with Outcomes: Foundation
  2. Adaptive Organisation (I): Business agility at every scale
  3. Adaptive Organisation (II): Between spaces, scopes, and scales

The Great Consolidation

Slowly but surely, the Agendashift Academy is moving off its old platform and onto the new one, relying less and less on the gubbins that held it all together, making for a much smoother experience. Subscriptions are now native to the new platform, and a number of people whose yearly subscriptions were approaching renewal moved theirs across this month.

Over the next few weeks while this process continues, both in recognition that two modules have yet to be transferred (I’ll be re-recording them) and as an incentive to move subscriptions across, a substantial discount of 25% applies. Visit the Academy’s Store page to take advantage.

Top Posts

  1. A big update to 15-minute FOTO (February)
  2. From Flow to Business Agility (January)
  3. My favourite Clean Language question (January 2019)
  4. From Reverse STATIK to a ‘Pathway’ for continuous transformation (October 2019)
  5. 15-minute FOTO’s cheat mode (October)

Upcoming events

February

March

*TTT/F and (where shown) LIKE events include free one-year membership of the Leading with Outcomes Authorised Facilitator programme, upgradeable to Authorised Trainer at any time. Both of those include access to the video-based Leading with Outcomes training and the full range of Agendashift assessment tools.

Leading with Outcomes from the Agendashift Academy
“Leadership and strategy in the transforming organisation”

Leading with Outcomes is our modular curriculum in leadership and organisation development. Each module is available as self-paced online training or as private, instructor-led training (online or in-person). Certificates of completion or participation according to format. Its modules in the recommended order:

  1. Foundation module:
  2. Inside-out Strategy:
  3. Adaptive Organisation:
  4. Outside-in Strategy:

Individual subscriptions from £24.50 £18.40 per month after a 7-day free trial, with discounts available for employees and employers in the government, healthcare, education, and non-profit sectors. For bulk subscriptions, ask for our Agendashift for Business brochure.

To deliver Leading with Outcomes training or workshops yourself, see our Authorised Trainer and Authorised Facilitator programmes. See our events calendar for Train-the-Trainer / Facilitator (TTT/F) and Leading in a Transforming Organisation trainings.

Agendashift™: Serving the transforming organisation
Links: Home | Subscribe | Events | Media | Contact | Mike
Agendashift  Academy: Leading with Outcomes | Trainer and Facilitator Programmes | Store

At every scope and scale, developing strategy together, pursuing strategy together, outcomes before solutions, working backwards (“right to left”) from key moments of impact and learning.

Confirming some changes to Leading with Outcomes

Posted on by Mike Burrows

Last week’s Leading with Outcomes trainer/facilitator Zoom [1] confirmed some changes. The first two relate to two of our favourite exercises:

  1. The exercise Good Obstacle, Bad Obstacle has been renamed Obstacles Fast and Slow (yes, both names are indeed references to books). As time passes, the more we have learned to appreciate this exercise, and the latest slideware reflects its importance.
  2. The workshop and training decks now explicitly support 15-minute FOTO’s cheat mode.

In both cases, watch out for releases in the coming weeks of standalone versions of these tools. In relation to Obstacles Fast and Slow, the March edition of our monthly webinar series will be devoted to it, with the goal of replacing the old Good Obstacle, Bad Obstacle video and related material.

The rest of this post relates to the agenda of February’s Leading with Outcomes Train-the-Trainer / Facilitator (TTT/F), which comes in four half-day sessions – Tuesday and Wednesday afternoons UK time, beginning on Tuesday, February 6th, finishing Wednesday 14th.

The old TTT/F agenda:

  1. Leading with Outcomes: Foundation, chapters 1 & 2 (of 3) – introducing and applying the IdOO (“I do”) pattern, Ideal, Obstacles, Outcomes
  2. The Leading with Outcomes Discovery Workshop – a high-level application of the IdOO pattern, covering the classic exercises Celebration-5W, True North, Obstacles Fast and Slow, 15-minute FOTO, and Plan on a Page
  3. The Leading with Outcomes Assessment Debrief Workshop – the assessment, survey debrief, and Areas of Opportunity, then for a second time Obstacles Fast and Slow and 15-minute FOTO (both of those well worth the repeat), and finishing at Option Relationship Mapping, leaving the ideation part to session 4
  4. Beyond inside-out strategy – Leading with Outcomes: Foundation chapter 3, which covers the ideation part of the Assessment Debrief workshop left over from the previous session, followed by overviews of the Outside-in and Adaptive Organisation parts of the Leading with Outcomes curriculum and their related workshop offerings

That structure has worked well enough, but session 4 can feel a bit of mixed bag. The new agenda brings forward some of that content, achieved by seeing sessions 2 and 3 less exclusively in terms of inside-out strategy and more as representing two families of workshops:

  1. Leading with Outcomes: Foundation, chapters 1 & 2 (of 3) – as before
  2. Discovery-level workshops – not only the classic Leading with Outcomes Discovery Workshop and variations thereof, but the Outside-in Strategy Review (OI-SR), understood here as building on Discovery’s basic structure
  3. Assessment-based workshops – the generic survey debrief and other workshops, some of which incorporate additional training content, for example a Reverse STATIK workshop [2] and the Adaptive Organisation Workshop [3]
  4. Moving into action – completing (as before) Leading with Outcomes: Foundation chapter 3, then delving deeper into Adaptive Organisation, possibly including (this is under development) a look at narrative enquiry

Discovery workshops can now be seen as choosing from the following:

Assessment-based workshops similarly:

Details vary, but the IdOO and Meaning, Measure, Method patterns are shared, the former pattern bracketed by establishing context and organising the strategy. The new TTT/F structure should build the confidence not only to make use of these workshop designs, but to innovate new ones.

Not that TTT/F is only about workshops – doing this under the Leading with Outcomes banner means a strong emphasis on leadership development, for which the Foundation training module sets the tone very effectively. Furthermore, I’ll be re-recording the Inside-out and Outside-in training modules in the new year, and to the extent possible within the time available, sessions 2 & 3 will use those latest materials.

You can book your place at the February TTT/F here. Ping me for coupon codes if any of the following apply:

  • Past TTT/F participants can join again for free (quite a popular option)
  • Leading in a Transforming Organisation participants get 60% off
  • Employees in public sector, education, and non-profit organisations get 40% off
  • Members of the old partner programme get 30% off
  • Last but not least, Agendashift Academy subscribers get subscription-specific discounts also

For an overview of Leading with Outcomes in general and the Trainer / Facilitator programmes specifically, the store page is a good place to start.

Notes

[1] I haven’t published the recording and notes but they’re available on request. Intended audience: trainers, facilitators, members of the old partner programme, participants in a past TTT/F or Leading in a Transforming Organisation, or anyone curious about any of these

[2] The Reverse STATIK workshop is how I like to introduce Kanban. It is not officially part of Leading with Outcomes but that might change. The point here is that much of it can be recreated from parts already available to Leading with Outcomes trainers and facilitators.

[3] About the new 1-day Adaptive Organisation workshop, introductory pricing remains available if you’d like to book one for your organisation. In-person very strongly preferred, which means UK and European destinations easily reachable from Manchester unless a longer trip can be made worthwhile. That’s less of an issue for the 3-day Leading in a Transforming Organisation – I have done that as far away as Australia, albeit with a conference keynote and a family visit also!

Upcoming events

February

March

*TTT/F and (where shown) LIKE events include free one-year membership of the Leading with Outcomes Authorised Facilitator programme, upgradeable to Authorised Trainer at any time. Both of those include access to the video-based Leading with Outcomes training and the full range of Agendashift assessment tools.

Leading with Outcomes from the Agendashift Academy
“Leadership and strategy in the transforming organisation”

Leading with Outcomes is our modular curriculum in leadership and organisation development. Each module is available as self-paced online training or as private, instructor-led training (online or in-person). Certificates of completion or participation according to format. Its modules in the recommended order:

  1. Foundation module:
  2. Inside-out Strategy:
  3. Adaptive Organisation:
  4. Outside-in Strategy:

Individual subscriptions from £24.50 £18.40 per month after a 7-day free trial, with discounts available for employees and employers in the government, healthcare, education, and non-profit sectors. For bulk subscriptions, ask for our Agendashift for Business brochure.

To deliver Leading with Outcomes training or workshops yourself, see our Authorised Trainer and Authorised Facilitator programmes. See our events calendar for Train-the-Trainer / Facilitator (TTT/F) and Leading in a Transforming Organisation trainings.

Agendashift™: Serving the transforming organisation
Links: Home | Subscribe | Events | Media | Contact | Mike
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At every scope and scale, developing strategy together, pursuing strategy together, outcomes before solutions, working backwards (“right to left”) from key moments of impact and learning.

Sell the pain, not the solution, the theory, or the blame

Posted on by Mike Burrows

A strategy that ignores the obstacles is liable to fall at the first hurdle. That’s if it even gets that far – who will take seriously a strategy that ignores the issues? Turn those obstacles into outcomes Agendashift-style, and organise them so that you can establish a sense of direction, identify places to focus your efforts, and measure progress and success, well you’re in much better shape.

Most things Agendashift-related come with leadership lessons too, hence Leading with Outcomes. Here, in a psychologically safe environment, it must be ok to talk about obstacles. As a leader, you have a responsibility to encourage that to happen. But we can take that basic lesson further: how we talk about obstacles matters too.

Ever since a workshop in Berlin in 2019*, we’ve paid closer attention to how obstacles are framed. What started out as an effort to debug one breakout group’s frustrating experience turned into a new exercise, Good Obstacle, Bad Obstacle (yes there’s a nod to Rumelt in the name there).

Ostensibly, the exercise’s job is to frame obstacles such that the conversations to turn them into outcomes will be productive and satisfying, even enjoyable. What we repeatedly find though is that it helps us get to deeper issues and at the same time puts a spotlight on the organisation’s discourse. A bugfix becomes a key feature!

The exercise’s goal is to produce obstacles that are real, relevant, and representative – describing things that colleagues would quickly recognise, that affect their everyday work, and worded as they might word them. As per the title of this post, the trick (if “trick” is the right word – it can take real effort) is to sell the pain, not the solution, the theory, or the blame.

Some examples of “bad” obstacles:

  • Lack of a knowledge management system
  • Lack of people, money, or time
  • Lack of WIP limits
  • Lack of the Agile mindset
  • Lack of leadership
  • Lack of quality

The problem isn’t the “lack of” language (or “scarcity language”, as I sometimes call it), though that’s a strong smell. The problem is what those obstacles are selling: solutions, theories, or blame (or a combination), all of which get in the way of agreement. They’re easily dismissed (they may exclude better solutions or theories, for example), they call for things that everyone knows are unlikely to be forthcoming, or people feel judged by them.

Instead of those “lack ofs”, tell the more interesting side of the story. Sell the pain. Identify the real issue. That way lies the path to agreement on outcomes, a more coherent and robust strategy, and a more purposeful innovation process. And if you want your organisation’s discourse to improve, try paying attention to how obstacles are articulated. The conversation to turn a bad obstacle into a good one (in your next retro, perhaps) might be more important than you might think.

*See Events below – I’ll be back in Berlin in February, my first trip outside the UK since Covid!

Image: anonymous, CC BY-SA 3.0, https://commons.wikimedia.org/w/index.php?curid=18101954

Thoughts? Discuss this post on LinkedIn

Upcoming events

February

March

*TTT/F and (where shown) LIKE events include free one-year membership of the Leading with Outcomes Authorised Facilitator programme, upgradeable to Authorised Trainer at any time. Both of those include access to the video-based Leading with Outcomes training and the full range of Agendashift assessment tools.

Leading with Outcomes from the Agendashift Academy
“Leadership and strategy in the transforming organisation”

Leading with Outcomes is our modular curriculum in leadership and organisation development. Each module is available as self-paced online training or as private, instructor-led training (online or in-person). Certificates of completion or participation according to format. Its modules in the recommended order:

  1. Foundation module:
  2. Inside-out Strategy:
  3. Adaptive Organisation:
  4. Outside-in Strategy:

Individual subscriptions from £24.50 £18.40 per month after a 7-day free trial, with discounts available for employees and employers in the government, healthcare, education, and non-profit sectors. For bulk subscriptions, ask for our Agendashift for Business brochure.

To deliver Leading with Outcomes training or workshops yourself, see our Authorised Trainer and Authorised Facilitator programmes. See our events calendar for Train-the-Trainer / Facilitator (TTT/F) and Leading in a Transforming Organisation trainings.

Agendashift™: Serving the transforming organisation
Links: Home | Subscribe | Events | Media | Contact | Mike
Agendashift  Academy: Leading with Outcomes | Trainer and Facilitator Programmes | Store

At every scope and scale, developing strategy together, pursuing strategy together, outcomes before solutions, working backwards (“right to left”) from key moments of impact and learning.

Leading with Outcomes: a cheat sheet

Posted on by Mike Burrows

To whet the appetite, a cheat sheet for:

Yes, you read that right: March 2021. Publication imminent!

Go to agendashift.com/leading-with-outcomes-cheat-sheet or click on the image below for download information, references, etc. It’s Creative Commons (CC-BY-SA); by subscribing you’ll get not just the PDF but the original .pptx file too – translations and other adaptations welcome. Enjoy!

leading-with-outcomes-cheat-sheet-2021-03-14-v1

What if we put agreement on outcomes ahead of solutions?

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The IdOO pattern meets ‘Good Obstacle, Bad Obstacle’

Posted on by Mike Burrows

Finishing up the writing of the Agendashift 2nd edition (linkedin.com) I’ve made two updates to the IdOO pattern resource. The first is in the wording of this “definition”:

IdOO image

What’s different:

  1. “real, relevant, representative” – this is quoting Good Obstacle, Bad Obstacle [1], the name of a workshop exercise that like the IdOO pattern itself is new to the 2nd edition, also of a webinar recording and some associated resources
  2. “generated” – in case it needs to be said

Further to that second point, the IdOO deck (obtainable via the IdOO page) includes this version of the slide:

IdOO 2020 12

This is to emphasise that the generative process represented by the IdOO pattern needn’t be linear. If you’re at Outcomes, for example, “What stops that?” or “What obstacle might be in the way of that?” [2] takes you back to obstacles. From either Obstacles or Outcomes, the Challenge Mapping [3] question “Why is that important?” may take the conversation in the direction of the Ideal.

What the IdOO pattern gives you is a simple structure into which your favourite generative questions (and frameworks thereof) can be used, resulting in conversations that can be more strategic in nature than those coaching conversations whose main goal is to get to the next commitment. In the 2nd edition’s first two chapters you’ll see the Discovery and Exploration activities explained in those terms. But that’s not IdOO’s only use: it reappears as an ideation pattern too.

I can’t yet give a publication date, sorry! If you want to stay posted you can subscribe to the mailing list.

[1] Good Obstacle, Bad Obstacle (agendashift.com, video and associated resources)
[2] For a discussion on those two question forms, see The language of outcomes: 2. Framing obstacles (January 2020)
[3] See I’m really enjoying Challenge Mapping (June 2020), also some related links on the IdOO pattern page

Upcoming workshops

All the usual discounts apply: repeat visits (not uncommon), partners, gov, edu, non-profit, country, un- or under-employment, bulk orders. If you think that one might apply to you, do please ask.

And if you think that you might become an Agendashift partner, join before the Deep Dive and the partner discount on the workshop covers your membership!

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Good obstacle, bad obstacle: The recording

Posted on by Mike Burrows

The recording of yesterday’s webinar Good Obstacle, Bad Obstacle is now live on Youtube. You can find it and all the links mentioned in it gathered together here:

I’ve added the deck to the Agendashift Assets Dropbox and you can request access to it via the above page. It’s CC-BY-SA, so feel free to have some fun with it.

While we’re here, let me repeat Monday’s updates, starting with the November Deep Dive:

Don’t hesitate to ask for a discount code if you think you might qualify on grounds of country, non-profit, government, educational, etc. Also if you’d be a repeat participant, of which there have been a good number!

Jay Hrcsko interviewed me the other day for the Agile Uprising podcast and you can listen to the recording at the link below. Thanks Jay, that was a lot of fun!

Also in the “just happened” category, Cutter Consortium has just published an article of mine in the form of an Executive Update. It’s a little dense compared to my books but it was fun rehearsing that particular chain of thought for the Agendashift 2nd edition. Grab it here:

Agendashift™, the wholehearted engagement model
Links: Home | About | Our mission: Wholehearted | Become an Agendashift partner | Assessments | Books | Resources | Events | Contact | Mike | Subscribe
Workshops: Transformation strategy | Transformation strategy | Short training
Blog: Monthly roundups | Classic posts
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From: Good Obstacle, Bad Obstacle
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